Our refund policy ensures peace of mind for our customers.
Refunds are available within 7 days for items that are defective, damaged, or wrongly delivered.
To be eligible, products must be unused and in original packaging.
A valid purchase invoice is required to process refunds.
Refunds will be issued to the original payment method.
Used, damaged, or customized products are not eligible for refunds.
To request a refund, please email us at sales@afrogulf.com with your order details and reason.
Once we receive and inspect the returned item, the refund process will begin.
Shipping charges are only refundable if the mistake was on our side.
Refunds may take 7–10 business days to reflect in your bank or card account.
Bulk orders may have special refund conditions mentioned in the quotation or invoice.
